How Long Will It Take to Receive My Blue Cart? Part 2

See Part 1 of this escapade here: How Long Will It Take To Receive My Blue Cart? Part 1

Thursday, May 5th, 2016

32 days after it was submitted, I received an email from the City Council Ward team that they have resolved my “recycling services” request.

I went to take a peek at where our garbage cans are kept and saw no blue cart. Womp Womp.

Tuesday, May 17th, 2016

I have been checking periodically to see if a blue cart magically appeared and it had not. Basically, I was giving the City the benefit of the doubt. Things take forever and I know that. At this point, it had been well over the “at least five weeks” I was told, so I gave my alderman’s office a call.

They did apologize that I have not received my cart yet, and said they will contact the City again about it. A new service request was submitted. The office said if I did not get it by next Monday, I should call back.

This same day, I saw a segment on WGN news about where Chicago’s recycling goes.

Monday, May 23rd, 2016

I was supposed to get my cart by now. No cart. I will be calling the office back tomorrow.

Tuesday, May 24th, 2016 

Just called the office. Since the service request from last week is still open, they cannot start another one. I was told that my request number will be given to the ward superintendent to find out what is up. The hold up could be that there are a lot of requests for carts and there is a backlog, or the truck could be coming any day now.  It was mentioned again that it may take 5-6 weeks. Awesome.

Either way, I did not get a real response on when I will get it. I left my email and phone number with them to reach out to me if they find out a more specific timeline.

Wednesday, May 25th, 2016

I have been waiting for 52 days or over 7 weeks now.

Stay tuned for part 3 of this experience…

 

 

 

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