How Long Will It Take to Receive My Blue Cart? Part 2

See Part 1 of this escapade here: How Long Will It Take To Receive My Blue Cart? Part 1

Thursday, May 5th, 2016

32 days after it was submitted, I received an email from the City Council Ward team that they have resolved my “recycling services” request.

I went to take a peek at where our garbage cans are kept and saw no blue cart. Womp Womp.

Tuesday, May 17th, 2016

I have been checking periodically to see if a blue cart magically appeared and it had not. Basically, I was giving the City the benefit of the doubt. Things take forever and I know that. At this point, it had been well over the “at least five weeks” I was told, so I gave my alderman’s office a call.

They did apologize that I have not received my cart yet, and said they will contact the City again about it. A new service request was submitted. The office said if I did not get it by next Monday, I should call back.

This same day, I saw a segment on WGN news about where Chicago’s recycling goes.

Monday, May 23rd, 2016

I was supposed to get my cart by now. No cart. I will be calling the office back tomorrow.

Tuesday, May 24th, 2016 

Just called the office. Since the service request from last week is still open, they cannot start another one. I was told that my request number will be given to the ward superintendent to find out what is up. The hold up could be that there are a lot of requests for carts and there is a backlog, or the truck could be coming any day now.  It was mentioned again that it may take 5-6 weeks. Awesome.

Either way, I did not get a real response on when I will get it. I left my email and phone number with them to reach out to me if they find out a more specific timeline.

Wednesday, May 25th, 2016

I have been waiting for 52 days or over 7 weeks now.

Stay tuned for part 3 of this experience…




How Long Will It Take to Receive My Blue Cart? Part 1

Now that I am all moved in, it is time to get the City of Chicago’s Blue Cart Residential Recycling Program in my multi-unit building! Here is the timeline on how that went down so far.

Sunday April 3rd, 2016

Emailed my Alderman’s office asking how to get a recycling tote for my building. It didn’t explicitly say on their website how to go about requiring one, so I just emailed the office. This is what it says in regard to recycling:

“The Blue Cart program provides bi-weekly recycling services to single family homes and multi-unit buildings with four or fewer units.  By recycling regularly, you can help reduce the need for landfills, lower disposal costs, reduce pollution and conserve natural resources, such as timber, water and minerals.”

Monday April 4th, 2016

Received a response from a City Council staff member for my Ward asking how many units there are in my building. So I quickly responded with an answer of 4 units.

Amazingly it only took 8 minutes to get another response with the following information:

The good news: the request will be processed immediately

The bad news: it can take at least 5 weeks to receive a blue cart and  I was advised to “be patient.”

Tuesday April 5th, 2016

Obviously have not heard a response yet, but the recycling pile is growing….

Sunday April 10th, 2016

At this point the recycling has to go somewhere and I refuse to throw it out. Therefore it is now in my car until I take it to one of the recycling dumpsters.

Wednesday April 13th, 2016

The big boxes to recycle are still in my car. I have yet to make it to a recycling dumpster, but garbage/recycling day was today so I stealthily brought my recycling bin from the apartment down and dumped it in a neighbor’s blue cart that was out for pick up.

Wednesday April 20th, 2016

Finally brought the big boxes to the residential recycling drop off center at the Peggy Notebaert Nature Museum. There are a number of these around Chicago and you can learn more about where they are here.

recycling drop off

Monday April 25th, 2016

Still nothing. Now I am wondering if I get some type of email notifying me that my blue cart has been delivered, or just hope that it shows up one day next to our garbage cans?

I will keep you filled in! Look out for Part 2!